Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Vintagefabrik.com

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, and PayPal ), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

User Data Tracking
Our privacy policy describes how we collect, use, and protect the personal information of users of our website or applications. In the course of our operations, we utilize the following third-party programs to assist us in managing and analyzing user data: Google, Meta, Omnisend, and SMS Bump. Below, we provide further information on how these programs are used to track user data.

1. Google

We employ various services provided by Google to collect and analyze user data. These services may include, but are not limited to, Google Analytics, Google AdWords, and Google Tag Manager. These services allow us to monitor user behavior, gather demographic information, and generate reports on the usage of our website or applications. The information collected through these services may include, for example, IP addresses, browser type, operating system, pages visited, and interactions with our content.

2. Meta

We utilize Meta, formerly known as Facebook, for analytics and tracking tools to gain better insights into user interaction with our website or applications. Through Meta, we may collect data such as your unique identifier, device information, actions taken on our website or within our applications, and other relevant information.

3. Omnisend

Omnisend is an automated marketing platform that we use to send email communications and text messages to users who have consented to receive such communications from us. To ensure effective delivery of these communications, Omnisend may collect and store personal information such as email addresses, phone numbers, names, and other information provided by users.

4. SMS Bump

SMS Bump is a text message delivery service that we use to send communications to our users via SMS. To facilitate the sending of text messages, SMS Bump may collect and store phone numbers and other personal information of users who have given their consent to receive such communications.

It is important to emphasize that all personal information collected through these programs is handled in accordance with our privacy policies and in compliance with applicable data protection laws. We make every effort to protect user's personal information and ensure that it is treated securely and in accordance with applicable laws.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at online@vintagefabrik.com

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at online@vintagefabrik.com or by mail using the details provided below:

Vintage Fabrik
Mariahilferstraße 3, 1060 Vienna, Austria