Can i try on an item from the website in your store?
Unfortunately it is not possible to try an item from the website in our brick and mortar shop.
Does Vintage Fabrik buy clothing or furniture from customers?
For the moment we do not buy clothing, accessories, or furniture from our customers. If you are a vintage store or a vintage wholesaler and would like to become our partner please send an email to email@example.com.
How long does shipping take?
If you are in Austria the shipping should take around 3 business days, whereas in Europe it may take 8-10 days. If you choose to have your item shipped in our store it will usualluy take less than a day and will be completely free!
What size am I?
Before purchasing you should carefully check the size of the item displayed on the product page and evaluate if it would fit you. As a comfort for you we will include the height of the model of the picture.
Can I get a refund?
You can be eligible for a refund within 30 days of purchase date. To have a better understandment of our policies please refer to the refund policy. Returns are excluded for custom made masks.
When do you add items to the online store?
As often as possible! we try to upload new items weekly, you never know what you will find so please check back regularly! Also, we get deliveries every next day on our physical store in Vienna!